contact

With the introduction of 'Heco Lotto', here are some handy links that may assist you:


You might like to check out our FAQs that provide helpful information about Heco and our games, or use these quick links:

customer support

The Heco Customer Support Team is available between 10:00am and 10:00pm Monday to Saturday and 12:00am and 2:30pm Sunday (AEDT). For any product, Heco Card, website or general enquiries you can email our Customer Support Team here.

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Online members can read about completing an help buying online

Email Address: service@hecolott.com
Postal Address: Heco Online
Locked Bag 7
Coorparoo DC QLD 4151 Australia

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Other Contact Information